National Children’s Museum reopened in February 2020, after 17 years without a permanent location in Washington, DC. Founded as the Capital Children’s Museum in 1974, the Museum served the community from its original location in Northeast DC for 30 years. Now, the Museum has served the DC region and the country for 45 years. This innovative, modern museum celebrates the joy of childhood through science, technology, engineering, art, and math (STEAM) exhibits and programs. As a Museum Educator, you will help realize this vision for the Museum’s visitors.
what you’ll do
As a Museum Educator, reporting to the Manager of Visitor Engagement and Experience, you will be a critical member of the Museum team. From managing everyday experiences at the Museum to virtual field trips or facilitating programs, you will ensure daily interactions with guests are engaging and filled with high-quality learning. Working closely with the Operations team and Museum Experience team, you will help facilitate learning inside the Museum’s exhibits and through programming. This position will work to develop and/or execute the following:
Promote a welcoming environment to engage children and families, and maximize learning and enjoyment in the museum;
Facilitate pop-up education programs, birthday parties, and events within the museum;
Assist in the creation, management, and facilitation of virtual education programs, such as day camps and field trips, including filming, appearing, and engaging with children on camera and through live video;
Staff exhibits to ensure safety and security for guests, and engage them in educational content and objectives;
Provide guests with information regarding museum exhibits, programs, and services;
Attend and participate in regularly scheduled staff meetings and trainings;
Perform Admission or Exhibit duties as needed or assigned;
Perform open and close procedures with a focus on restock, cleaning, and sanitizing;
Adhere to Museum policies and procedures;
Organize, manage, and communicate with educators or parents as needed for museum education programs or birthday parties;
Serve as Museum ambassador and provide exceptional customer service to guests;
Other duties as assigned.
what we believe are important experiences + traits for this role
At least 2+ years experience in education or museum education;
Experience and demonstrated facility with spreadsheet software, (i.e.. Excel, Google, AirTable, Smartsheet, etc.) and/or CRMs, and/or project management software;
Exceptional communication and interpersonal skills;
Ability and passion for creating a positive, playful environment for visitors and colleagues;
Experience in improv, theater, and/or working with children required;
Collaborative, creative, and organized with enthusiasm for new projects;
Insatiable curiosity with an eagerness to learn, willing to ask questions, and apply feedback;
Bilingual in English/Spanish is preferred.
The Museum will be closed on Mondays. Hours to be scheduled across the team to ensure coverage Tues-Sun at 1300 Pennsylvania Ave NW. Four-day 40 hour work weeks or other reduced/part-time schedules may be possible depending on coverage.
- Monday – Friday – prior to reopening due to temporary COVID-19-related closure. May require onsite presence at the Museum for virtual programs or other support.
- Tuesday-Sunday – (5 days of 6) ensuring coverage at the Museum following reopening.
To apply, please submit a resume and a cover letter to [email protected] with the subject line: Museum Educator.
what we value
Our mission is to inspire children to care about and change the world. The Museum is an innovative institution that sparks curiosity and wonder and a space where children feel valued. In order to do this well, we need a team that reflects the dynamic and diverse communities that we serve and brings a variety of perspectives, abilities, and skills. We embrace that this work is critical to our mission and never finished. The more inclusive we are, the stronger our Museum.
The National Children’s Museum is committed to equal opportunity for all employees and prospective employees without discrimination based upon race, color, religion, national origin, sex, age, personal appearance, sexual orientation, political affiliation, family responsibilities, disability, matriculation, marital status or any other category protected by law. This policy applies to all aspects of employment at NCM, including, but not limited to recruitment, promotion, compensation, benefits, training and development, access to facilities, discipline, separation of employment and other terms and conditions of employment.