frequently asked questions
general museum information
The Museum will spark curiosity and ignite creativity for children from birth to age 12 while engaging the whole family. Our exhibits support exploration and fun for all ages, including adults! Explore the full list of exhibits here.
The Museum is open every day except Tuesdays from 9:30 am to 4:30 pm. The Museum is closed on Thanksgiving Day and Christmas Day.
The Museum is located in downtown Washington, DC at 1300 Pennsylvania Avenue NW, minutes away from the National Mall and the White House. Our main entrance on the Woodrow Wilson Plaza is between Pennsylvania and Constitution Avenues.
Please note the Museum is adjacent to (not inside) the Ronald Reagan Building and has its own separate entrances and security. Look for our blue awnings!
There are several private garages within close proximity to the Museum. The adjacent Ronald Reagan Building also has a 24-hour public garage. Rates vary per hour.
If you use the Ronald Reagan Building Garage, you can park on any level. Please note, the Atrium North parking area, marked with green signs, is nearest to the Museum.
National Children’s Museum exhibits and programs are designed for children ages 0-12, with the following admission policy:
- Adults (age 18+) must be accompanied by a child (age 0-12); close relatives of that child age 13-17 are welcome.
- We welcome individuals with disabilities who will benefit from our exhibits and programs.
- Parents 16+ are welcome with their own children.
For the safety of all our guests, children must be supervised by an adult caregiver at all times.
Admission for children 1+ and adults is $15.95. Children younger than one receive free admission. Members can access the Museum for free year-round.
Admission includes all exhibits (permanent and temporary) in addition to pop-up experiences, family workshops, and early childhood programs, when offered.
You can purchase your advanced tickets on our website at nationalchildrensmuseum.org/tickets. Limited walk up tickets are available but not guaranteed. We strongly recommend that all visitors, including members, reserve tickets in advance of their visit.
Every Monday at 9 am EST, a new week of tickets will be released and tickets are released 8 weeks in advance. Please reserve tickets for your entire party in one order, as time slots may sell out quickly.
If you are unable to purchase tickets online, please get in touch with us by email at [email protected], and a member of our staff will be happy to assist you!
If on the day of your reservation a member of your group feels sick, stay home! Please email [email protected] in advance of your ticket time to discuss the possibility of rescheduling due to health concerns.
The Museum currently operates with hourly, timed-entry tickets to manage visitor capacity.
When you purchase tickets, you will be prompted to select the day of your visit in addition to an entry time. The last entry time is at 3:30 pm each day. Please note that the Museum closes at 4:30 pm each day.
Please arrive within the hour of your reserved entry time. For example, if you purchase tickets for the 10:30 am entry time, we ask that you arrive between 10:30 and 11:30 am.
You are welcome to explore the Museum for as long as you wish until the Museum closes at 4:30 pm. Please note, the Museum does not permit reentry. Once you leave the Museum, you will not be readmitted.
Large groups (between 20 and 100 visitors) are eligible to receive a 10% discount on Museum admission. Booking is subject to availability, and larger groups should get in touch 4-8 weeks in advance of their desired visit date. Visit our group visits page to learn more and fill out the form to request a group visit.
Additionally, to ensure the price of admission is not a barrier for families, the Museum developed its Community Access Program to provide local organizations and the families they serve with free membership.
Yes, guests can leave and re-enter the Museum. Please check in with Museum staff at the admissions desk prior to exiting the Museum to receive a stamp, which will permit you to re-enter.
infants + toddlers
health + safety
Science and safety are our highest priorities. The Museum’s COVID-19 health and safety policies are informed by the most up-to-date local guidelines. As champions of science, we will continue to assess the landscape to determine what’s best for our multigenerational community. You may find our current COVID-19 policies on our healthy visit page at any time.
A professional cleaning team is on-site during Museum operating hours to clean and sanitize bathrooms, common areas, and exhibit spaces, including frequent cleaning of high-touch surfaces (door knobs, handrails, etc.). Bathrooms will be cleaned multiple times throughout the day. The Museum uses EPA List N compliant cleaners, with our visitors’ safety and environmental impact in mind.
Cleaning happens before, during, and after visitors enjoy the exhibits.
Teamwork makes the dream work! Here’s what you should know about the additional policies we’ve established to keep the Museum clean and safe and how you can help:
- We have added additional hand sanitizer stations throughout the Museum and exhibits.
- We have added messy toy bins throughout the Museum for visitors to place items that have been dirtied and/or in someone’s mouth. Toys will be cleaned and sanitized for reuse.
- Museum exhibits have been modified to use easy-to-clean materials or items.
- Exhibit areas designed for our littlest Dreamers (ages 3 and under) are given extra attention.
- Our visitors are encouraged to notify Museum staff if an area or object needs attention.
We highly recommend reserving tickets in advance of your reservation. Members can reserve their tickets by navigating to the member reservations section on our tickets page. For any questions on accessing the member portal, please contact [email protected]. Please note, members may be subject to ID checks at time of entry.
Please be considerate of other guests when reserving tickets! One of the benefits to being a member at National Children’s Museum is free admission. While we hope you take full advantage of this benefit, please keep in mind that the Museum is operating at a limited capacity for the safety of all guests. Please only reserve tickets for days you intend on visiting us. If you are unable to attend, please cancel your tickets by emailing [email protected]!
Yes! Groups of 15 guests or more (not to exceed 100 guests) receive a 10% discount on admission and must fill out the form on our group visits page to coordinate a visit. Booking is subject to availability, and we encourage you to get in touch 4-8 weeks in advance of your desired group visit date.
- For groups of learners age 7 and under, the Museum requires 1 chaperone for every 5 learners.
- For groups of learners age 8 and older, the Museum requires 1 chaperone for every 10 learners.
We encourage visitors to capture the magic of the Museum as long as these moments are for personal (not commercial) use. As a courtesy to others, please only take photos of your group.
If you have questions about professional filming or photography, please contact [email protected].
I’d like to be in touch! Who can I contact?
For ticketing and reservation inquiries, please email [email protected]
For membership inquiries, please email [email protected]
For press related inquiries, please email [email protected]
For general museum inquiries, please email [email protected]