FAQs

frequently asked questions

general museum information

When will the Museum open to the public and when will tickets become available?

We will open to the public end of January 2020.

What are the Museum hours? Is the Museum ever closed?

We are open 9:30am – 4:30pm, seven days a week. The Museum is closed on the following holidays: New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas.

Where is the Museum located?

The Museum is located in downtown Washington, DC at 1300 Pennsylvania Avenue NW, minutes away from the National Mall and the White House. Our main entrance on the Woodrow Wilson Plaza is between Pennsylvania and Constitution Avenues. 

Please note the Museum is adjacent (not inside) to the Ronald Reagan Building and has its own separate entrances and security. Look for our blue awnings!

Where can I park my car?

There are several private garages within close proximity to the Museum. The adjacent Ronald Reagan Building also has a 24-hour public garage. Rates vary per hour.

What are the best ages for the Museum?

The Museum will spark curiosity and ignite creativity for children from birth to age 12 while engaging the whole family. Our exhibits support exploration and fun for all ages, including adults! Explore the full list of exhibits here.

admission

How much is admission and what does it include?

Admission for children (older than one) and adults is $10.95. Children younger than one receive free admission. Members can access the Museum for free year-round. 

Admission includes all exhibits (permanent and temporary), daily pop-up experiences, weekend family workshops, and early childhood programs.

purchase tickets

Do you offer discounted or free admission?

The Museum does not offer discounts for individuals (e.g. seniors, military, etc.) but hopes to do so in the future.

We are partnering with local organizations that serve families to ensure the price of admission is not a barrier for any child. These community access programs serve DC and Northern Virginia.

infants + toddlers

What spaces and experiences are available for toddlers and infants?

The Little Dreamers and Little Movers spaces are designed specifically for ages zero to three. STEAM + Storytime programs engage young learners in early literacy and playful hands-on activities.

Where can I nurse and/or feed my baby?

We encourage parents to feed their children wherever they feel most comfortable. A dedicated Mothers Room, sponsored by Lansinoh, is located near Little Dreamers on the Concourse Level.

Is stroller parking available?

Limited stroller parking is located on the Plaza Level. Please fold your stroller to provide space for as many families as possible. Families may also take strollers into the exhibits as long as major pathways remain clear.

food

What food options are available?

Opening this holiday season, a Bluestone Lane café will offer seasonal bites and drinks and will be accessible from inside the Museum and directly from the plaza. A food court with additional options is located inside the Ronald Reagan Building.

accessibility

Is the Museum accessible for visitors with disabilities?

Yes! Exhibits within the Museum are physically accessible, including the Dream Machine. Additional resources include social narratives, quiet spaces, sensory backpacks, and assistive listening systems. American Sign Language interpretation and a sighted guide are available by request.

Are service animals permitted?

We welcome service animals trained to perform a task for individuals with disabilities.

safety

What are the rules for the Dream Machine?

There is no minimum or maximum age requirement for the Dream Machine, our three-story climber and slide, but we ask adults to use their best judgement. Children may not climb the Dream Machine barefoot or while wearing open-toe shoes such as sandals, Crocs, or flip flops. Visitors may find themselves in narrow spaces. 

memberships

How do I become a member?

You can learn more about our family memberships online or speak to an Operations Associate at the Museum. 

group admission

Will the Museum offer birthday parties?

The Museum will offer two birthday party packages. Reservations will be available on Saturday mornings and afternoons and must be made at least two weeks in advance. More information will be available soon.

Do you offer field trips?

The Museum offers a variety of field trips for pre-kindergarten through grade five. All field trips include a facilitated Museum tour and hands-on learning lab.

Can I bring a large group?

Yes! Groups of 10 or more are eligible for a special rate. Reservations are required and must be made at least four weeks in advance. 

other

is it OK to take photos and video?

We encourage visitors to capture the magic of the Museum as long as these moments are for personal (not commercial) use. As a courtesy to others, please only take photos of your group.

If you have questions about professional filming or photography, please contact info@nationalchildrensmuseum.org

Is the Museum a 501(c)3?

Yes! The Museum’s EIN is 23-7423491. Earned revenue covers a portion of the Museum’s operating costs, and generous donations make our high-quality exhibits and programs possible.

Is the Museum federally funded?

While the Museum was renamed in 2003 with a designation from U.S. Congress, it does not receive federal funding.

For any other general questions, including media inquiries, please contact our team at info@nationalchildrensmuseum.org or call 202-844-2486.