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Privacy Policy

The National Children’s Museum (NCM) website, (the “site”), is operated by NCM and is designed to bring the organization’s mission—“to inspire children to care about and improve the world”—to life, and provides substantive content to a variety of audiences including children, parents, teachers and other caregivers.

How NCM Uses Visitor-Supplied Information

  • NCM obtains information about our website visitors.
  • When you voluntarily submit information to us upon registering to receive the museum’s email newsletter.
  • When you purchase tickets and memberships through the site.

We also collect information from our site users to track how the site is used and where our users come from. We may also collect information about our users for each site interaction and visit, including IP addresses, internet browser used and available software and hardware information, whether you were referred to our site by a search engine, link from another website or offline resource.

If you submit information to us to register for an event, program, special offer, contest or for access to select or premium services, that information is collected and stored as well. You may also submit information to us offline through special offers or registration processes. All of this information is governed by this Privacy Policy unless it is indicated otherwise at the time the information is collected or submitted. If special terms are indicated, then those terms, not these, would apply.

This information is not shared with third parties except those working with NCM to maintain or operate the site, handle your financial transactions, provide certain customer services, maintain or improve our site integrity and security, maintain the users’ public’s or site safety, address risks and/or comply with applicable law.

We may also disclose your personally identifiable information as required or permitted by law, or as we believe may be necessary (as determined in our sole and absolute discretion) to protect the integrity of our site, ourselves or our affiliates, or the safety, privacy and well-being of our users and third party providers or members of the public including the use of and providing information to third parties, such as:

  • To comply with valid legal processes including subpoenas, court orders or search warrants.
  • To respond to official inquiries of governmental authorities.
  • In cases involving risks to any person or other emergencies and to evaluate and defend against legal claims in any forum.
  • To outside auditors, legal professionals, security consultants and regulators.
  • To prevent or manage what we, in our sole and absolute discretion, believe to be the unlawful or abusive use of our services or the site or anticipated harm to our users, the public, the site or ourselves.

Child Safety

As a non-profit organization, NCM is exempt from the Children’s Online Privacy Protection Act (“COPPA”), but we have chosen to follow the spirit of the statute, if not the letter of law, in designing and operating our site. We ask users who have identified themselves as being under the age of 13 to obtain their parents’ permission before using for the site. NCM is a family museum where parents and children can explore, learn and create together. We recommend that parents play an active role in their child’s exploration of the site and use this as an opportunity to engage with their child and have fun together.

Credit Card Security

The National Children’s Museum assures that reasonable effort is made to protect all credit card transactions on this website. Credit card information is encrypted at all stages, and no credit card information is retained on the Museum’s web servers.

Links to Other Websites

The National Children’s Museum website contains links to outside websites and services which are not under our control. While we try to select appropriate sites, note that we are not responsible for the practices, content or the privacy policies employed by third party sites.

Contact Information

If you have questions or comments about this privacy policy, please contact us at But note that whether or not you have questions or comments, use of the site indicates your agreement to the terms hereof as written.


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